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Support
At Faithwebsites, we take great pride in the level of service that we provide for our clientele.
Unlike other companies, we provide unlimited email customer service at no extra cost. By developing
products that are extremely intuitive and easy to use, our customer service requests are very limited.
However, when we do receive a service related email, we are able to respond to these needs within
minutes rather than days. With client feedback, customer service is the area where Faithwebsites
has earned the highest marks. We are extremely proud of this record.
If you need assistance with your Website or have a related question, please use the following contact
methods.
Customer Service and Support:
- Online Documentation: support.faithwebsites.com
- Email: support@faithwebsites.com (Preferred Method - Quickest Response)
- Phone: 920.FWS.9119
Billing Support:
- Email: billing@faithwebsites.com (Preferred Method - Quickest Response)
- Phone: 920.382.5559
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"I would like to thank you for the excellent service you provide, and the quick response you always give when I have questions regarding our church/school website. Your replies are always pleasant and courteous. Your business truly does model your name, Faithwebsites. Thank you again! May God continue to bless your Christian service ministry."
-Immanuel Lutheran Church - Alpena, MI |
"Faithwebsites allows me to keep our church website up to the minute because it is so easy to update and use. Mike and Jeremy have been very responsive when I have had a question or have wanted to learn more about a new feature. Their commitment to improvement is evident in that they are always adding new features and services."
-Concordia Lutheran Church - Chula Vista, CA |
"I had absolutely no experience creating a website when I first began to interview potential website companies for our ministry. My experience with Faithwebsites has been a blessing since we decided to trust them with our website needs. Their website creation process is not difficult to learn, provides all the features we required, and I received all the help I needed from their technicians."
-PathWay Lutheran Ministries - Escondido, CA |
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