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Support
At Faithwebsites, we take great pride in the level of service that we provide for our clientele.
Unlike other companies, we provide unlimited email customer service at no extra cost. By developing
products that are extremely intuitive and easy to use, our customer service requests are very limited.
However, when we do receive a service related email, we are able to respond to these needs within
minutes rather than days. With client feedback, customer service is the area where Faithwebsites
has earned the highest marks. We are extremely proud of this record.
If you need assistance with your Website or have a related question, please use the following contact
methods.
Customer Service and Support:
- Online Documentation: support.faithwebsites.com
- Email: support@faithwebsites.com (Preferred Method - Quickest Response)
- Phone: 920.FWS.9119
Billing Support:
- Email: billing@faithwebsites.com (Preferred Method - Quickest Response)
- Phone: 920.382.5559
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"I work in an IT shop and I can't believe the quality of Faithwebsites & the support provided for very little expense to our church. The flexibility & maintenance ease of the standard product is unbelievable. I've demonstrated this product for other churches. Faithwebsites handles all my renewals for me, answers any of my questions timely and I've had no downtime of my site!!"
-Trinity Evangelical LCMS - Fort Wayne, IN |
"Let me begin by saying praise God that Faithwebsites exists. We have been trying for the past 4 years to get a website up, but due to knowledge limitations and staff turnover it has been an uphill struggle. You did an awesome job and I can see why Faithwebsites is a ministry. Here's what our assistant manager had to say: "I praise God and thanked Him for His faithfullness in all of this work. They did a great job...I am excited and amazed how good God is.""
-Valley Baptist Retreat - Mission, TX |
"Faithwebsites has been a huge and integral part of our overall ministry here at First Baptist Calhoun. The service is second to none! When we have a question, I simply call them and get an answer! I can't say enough about them."
-First Baptist Church - Calhoun, LA |
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